Furnishings + Decor
Everything you wanted to know about furnishing procurement at PlaidFox Studio.
Furniture Procurement
What are Furniture Procurement Services?
Our procurement team can manage the purchasing and ordering of furniture and décor items for clients on a cost-plus basis.
Is there a minimum spend required?
There is no minimum spend requirement; yet this service is most valuable for larger projects that require multiple suppliers, made-to-order pieces, custom finish details, staggered arrival dates, quality control requirements etc. Single-product orders are still permitted, especially for past clients who know the process already.
What Happens If Products Arrive Damaged?
Damages are the most inconvenient part of any decorating project. After all that work and time, to have items show up damaged can be deflating. We work with the trade suppliers to remit the claims and follow them through to a replacement or refund. While we are not financially responsible for the damages, we do act as your advocate and agent to ensure damages are remedied.
How Much does this service cost?
For our procurement service we charge cost of goods plus 15%.
Will You Store My Products Until I need them?
All prices include up to 7 days of storage before they need to be shipped out, but in many cases we’re able to ship directly to the site or your home to streamline things further. If additional storage is required, our team can provide an estimate for short and long-term storage depending on the volume and nature of the items.
Can I return/exchange my products?
Because we are not the retailer for the items sold through Procurement Services, we do not allow any returns or exchanges. What we can do is facilitate the return/exchange request with the supplier. If they are permitted, then we will do all the work associated with the return.
Furnishings: The Designer’s Role
Will Clients get Designer Discounts?
Clients will have access to PlaidFox designer discounts for all retail products. All designer time will be billable time to facilitate any discount authorization as requested.
Who Orders Products?
All products will be ordered by clients directly. Invoices should go directly to clients, never to the designers.
What about Trade-Only Discounts?
For trade products, PlaidFox has access to a designer discount ranging from 10-20%; trade products can be purchased by clients directly through our trade partner, Atlantic Distribution.
what design work setting up orders is billable?
All work completed by the design team to finalize the selections is billable, and the information should be complete and prepared (via spec book or spreadsheet) for easy, client-friendly ordering.
Can we order products for clients?
Procurement and purchasing will be done by our Procurement Team (Dave Leavitt, Julia Dilworth), not by the interior designers.
can we help the client get our discount?
Designers are permitted to communicate with any retailer (phone or email) and authorize clients to use our account and access our discount; however, clients cannot use our company logins to access discounts. All such time will be billable to the client for facilitating.
